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SoftComm
offers advanced and innovative features and services
from large corporate environments to small and medium
sized businesses, who are looking to deploy a cost
effective IP PBX and VOIP solutions.
Companies can benefit from SoftComm¨s IP PBX and
VOIP services by taking advantage of the low cost,
flexibility and scalability inherent in an IP PBX
or VOIP solution:
， Reduced investment in hardware & technology
， Reduced administrative costs:
， Attractive telephony features such as voicemail,
IVR, auto attendants, ACD, among others at minimum
costs
， Call features such as music on hold or on transfer,
call waiting, caller ID, call transfer, do not disturb,
among others at minimum costs
， Can connect to other location offices using various
IP protocols and devices
， Advanced IP roaming and routing capabilities are
accessible from other IP addresses, so it is easy
to include work-at-home and mobile employees.
Interactive
Voice-Response (IVR) System
An umbrella term for a variety of applications which
provides a telephony interface for callers to interact
with computer databases using touch-tone keys (DTMF)
or voice commands (Speech Recognition).
We can integrate your application to interface with
any number of databases or host equipment in order
to provide your customers with the information they
need in the format they require.
We can provide a host of reporting tools including
automatic regular report generation of call statistics
or customer data specific to your application.
Please contact
our sales staff for more information
and assistance |
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